Managing the Customer Perceived Service Quality for Cellular Mobile Telephony: An Empirical Investigation
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چکیده
منابع مشابه
Managing the Customer Perceived Service Quality for Cellular Mobile Telephony: An Empirical Investigation
includes research articles that focus on the analysis and resolution of managerial and academic issues based on analytical and empirical or case research Executive Summary KEY WORDS Service Quality Cellular Mobile Services Exploratory Factor Analysis Confirmatory Factor Analysis Competitiveness With the liberalization and internationalization in telecommunication, service quality has become an ...
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ژورنال
عنوان ژورنال: Vikalpa: The Journal for Decision Makers
سال: 2008
ISSN: 0256-0909,2395-3799
DOI: 10.1177/0256090920080102